成功的项目管理

Preface iii

About the Authors iv

Part THE LIFE OF A PROJECT I

1 Project Management Concepts

Attributes of a Project

Project Life Cycle

The Project Management Process

Global Project Management

Benefits of Project Management

2 Needs Identification

Needs Identification

Project Selection

Preparing a Request for Proposal

Soliciting Proposals

3 Proposed Solutions

Building Relationships with Customers and Partners

Pre-RFP/Proposal Marketing

Bid/No-Bid Decision

Developing a Winning Proposal

Proposal Preparation

Proposal Contents

Pricing Considerations

Proposal Submission and Follow-Up

Customer Evaluation of Proposals

Types of Contracts

Contract Provisions

Measuring Success

4 The Project

Planning the Project

Managing Risk

Performing the Project

Controlling the Project

Terminating the Project

Part PROJECT PLANNING AND CONTROL

5 Planning

Project Objective

Work Breakdown Structure

Responsibility Matrix

Defining Activities

Developing the Network Plan

Planning for Information Systems Development

6 Scheduling

Activity Duration Estimates

Project Start and Finish Times

Schedule Calculations

Scheduling for Information Systems Development

7 Schedule Control

Project Control Process

Effects of Actual Schedule Performance

Incorporating Project Changes into the Schedule

Updating the Project Schedule

Approaches to Schedule Control

Schedule Control for Information Systems Development

8 Resource Considerations

Resource-Constrained Planning

Planned Resource Utilization

Resource Leveling

Resource-Limited Scheduling

9 Cost Planning and Performance

Project Cost Estimates

Project Budgeting

Determining Actual Cost

Determining the Value of Work Performed

Cost Performance Analysis

Cost Forecasting

Cost Control

Managing Cash Flow

Part PEOPLE： THE KEY TO PROJECT SUCCESS

10 The Project Manager

Responsibilities of the Project Manager

Skills of the Project Manager

Developing the Ski/Is Needed to be a Project Manager

Delegation

Managing Change

11 The Project Team

Project Team Development and Effectiveness

Ethical Behavior

Conflict on Projects

Problem Solving

Time Management

12 Project Communication and Documentation

Personal Communication

Effective Listening

Meetings

Presentations

Reports

Project Documentation and Controlling Changes

Collaborative Communication Tools

13 Types of Project Organizations

Functional-Type Organization

Project-Type Organization

Matrix-Type Organization

Advantages and Disadvantages

Reinforce Your Learning Answers

Glossary

《成功的项目管理（英文版）（第4版）》自第下版引人中国后，在中国项目管理界内产生了巨大的影响。作者吉多教授和克莱门斯教授在第4版中融入了项目管理的最新实践和教学经验，是上一版著作的深入和升华。《成功的项目管理（英文版）（第4版）》化复杂的数学理论、枯燥的管理方法于通俗易懂、简洁明了的语言中，深入剖析了项目生命周期各阶段的管理要点。《成功的项目管理（英文版）（第4版）》生动地刻画了项目经理、项目团队的职责和作用，深入研究和分析了有效组织和沟通的各种方法，是集现代管理思想、管理技巧和方法于一体的优秀著作。《成功的项目管理（英文版）（第4版）》不仅适用于本科生和MBA学生的教学，也是项目管理研究人员和从业人员必备的参考书。