管理学

PART ONE Foundations 1 Introduction to Management 2 The Management Movement 3 Developing Communication Skills 4 Decision—Making SkillsPART THREE Planning Skills 7 The Basics of Planning and Strategic Management 8 Operations Management and PlanningPART FOUR Organizing and Staffing Skills 9 Organizing Work 10 Organizing Structure 11 Understanding Work Teams 12 Staffing 13 Developing Employees and ManagersPART FIVE Directing Skills

PART ONE Foundations 1 Introduction to Management 2 The Management Movement 3 Developing Communication Skills 4 Decision—Making SkillsPART THREE Planning Skills 7 The Basics of Planning and Strategic Management 8 Operations Management and PlanningPART FOUR Organizing and Staffing Skills 9 Organizing Work 10 Organizing Structure 11 Understanding Work Teams 12 Staffing 13 Developing Employees and ManagersPART FIVE Directing Skills 14 Motivating Employees 15 Developing Leadership Skills 16 Managing Conflict and Stress 17 Managing Change and CulturePART SlX Controlling Skills 18 Controlling 19 Appraising and Rewarding Performance 20 Operations ControlGLOSSARYINDEX

这是一本导论性质的管理学教科书，涵盖了计划、组织、领导、控制等管理学基础知识和技能，当代管理学热点问题；配有学习目标、案例分析、技能实训等利于教学的内容；保留了本书先前版本通俗易懂的叙述方式和强调经理人必备技能培训的风格。