出版社:外语教学与研究出版社
年代:2007
定价:30.9
《商务交际》为高等学校专业教材。适合于“商务交际”、“商务文秘”等课程使用。本书分八个单元分别讲述了商务交际的各个环节:交际、电话、演讲、会展、谈判、求职、客户交际和身体语言交际。
Unit1Reception
LearningObjectives
Snapshot
A.MakingReservation,;
B.MakingIntroductions
C.StartingandEncouragingSmallTalks
D.Inviting
E.EntertainingVisitors
Assessment
Unit2TelephoneCalls
LearningObjectives
Snapshot
A.PreparationforaCall
B.TheBeginningofaCall
C.TheMiddleofaCall
D.TheEndofaCall
E.LeavingandTakingMessages
Assessment
Unit3Meetings
LearningObjectives
Snapshot
A.PreparingforaMeeting
B.OpeningaMeeting
C.DuringaMeeting
D.EndingaMeeting
Assessment
Unit4OraIPresentation
LearningObjectives
Snapshot
A.Preparation
B.IntroductionofthePresentation
C.BodyofthePresentation
D.EndofthePresentation
E.UsingVisualAids
Assessment
Unit5Negotiations
LearningObjectives
Snapshot
A.PreparingforNegotiations
B.OpeningaNegotiation
C.ManagingConflict
D.BargainingandMakingConcessions
E.ClosingaNegotiation
Assessment
Unit6Complaints
LearningObjectives
Snapshot
A.PreparingforMakingaComplaint
B.MakingaComplaint
C.ReceivingaComplaint
D.SolvingaComplaint
Assessment
Unit7EmploymentCommunication
LearningObjectives
Snapshot
A.AnalyzingYourself
B.AnalyzingJobAdvertisements
C.Interviews
Assessment
Unit8NonverbaICommtmication
LearningObjectives
Snapshot
A.FacialExpressions
B.Gestures
C.Postures
D.Space
E.VoiceQuality
Assessment
AppendixⅠ
AppendixⅡ
AppendixⅢ
AppendixⅣ
书籍详细信息 | |||
书名 | 商务交际站内查询相似图书 | ||
9787560066233 如需购买下载《商务交际》pdf扫描版电子书或查询更多相关信息,请直接复制isbn,搜索即可全网搜索该ISBN | |||
出版地 | 北京 | 出版单位 | 外语教学与研究出版社 |
版次 | 1版 | 印次 | 1 |
定价(元) | 30.9 | 语种 | 简体中文 |
尺寸 | 26 | 装帧 | 平装 |
页数 | 印数 |
商务交际是外语教学与研究出版社于2007.05出版的中图分类号为 F715 的主题关于 商务-人间交往-高等学校-教材 的书籍。