旅游服务英语

Chapter ONE At the travel agency Unit 1 Tour Consultation Career Skills Listening and Speaking Tasks Reading Tasks More for Exercises Related Links Word Bank Unit 2 Tour Arrangement Career Skills Listening and Speaking Tasks Reading Tasks More for Exercises Related Links Word Bank

Chapter ONE At the travel agency Unit 1 Tour Consultation Career Skills Listening and Speaking Tasks Reading Tasks More for Exercises Related Links Word Bank Unit 2 Tour Arrangement Career Skills Listening and Speaking Tasks Reading Tasks More for Exercises Related Links Word BankChapter TWO Arrival Unit 1 Guests' Arrival Career Skills Listening and Speaking Tasks Reading Tasks More for Exercises Related Links Word Bank Unit 2 Exchanging Money Career Skills Listening and Speaking Tasks Reading Tasks More for Exercises Related Links Word BankChapter THREE At the Hotel Unit 1 Checking In Career Skills Listening and Speaking Tasks Reading Tasks More for Exercises Related Links Word Bank Unit 2 Hotel Service and Facilities Career Skills Listening and Speaking Tasks Reading Tasks More for Exercises Related Links Word BankChapter FOUR Food and Drinks Unit 1 Eating Out Career Skills Listening and Speaking Tasks Reading Tasks More for Exercises Related Links Word Bank Unit 2 Chinese Cuisine Career Skills Listening and Speaking Tasks Reading Tasks More for Exercises Related Links……Chapter five transportChapter six sightseeingChapter seven shoppingChapter eight entertainmentChapter nine complaints and emergenciesChapter ten departureCommunication activitiesReference

旅游从业人员的英语应用水平直接影响着我国旅游业的发展速度与服务质量。本书以学习者应用能力培养为主线，按照旅游活动过程中的食、住、行、游、购、娱等板块逐一进行知识介绍，并通过创设旅游真实情境指导学生实训，以达到学以致用、强化技能培养的目的。 本书定位明确、理论适中、知识系统、图文并茂、内容翔实、案例丰富、贴近实际、操作性强、强化实战演练、通俗易懂、适用范围宽泛，因此本书既可作为职业院校导游和旅游管理专业的教材，也可作为旅游企业在职从业者及管理人员的岗位培训教材，对于广大旅游爱好者也是一本有益的参考读物。 本书附有配套光盘。