出版社:对外经济贸易大学出版社
年代:2013
定价:32.0
本书共分为八个单元,选取酒店主要的业务部门,如前台、客房、餐厅、酒吧、康乐中心等作为主要描述对象,主题侧重酒店中与服务对象接触最多的一些场景,如酒店预订、登记、客房入住、餐厅就餐、健身中心等加以重点阐述。
Unit One Hotel Reservations
Part One Text A Choosing a Good Hotel
Part Two Speaking Out
Part Three Listening In
Part Four Text B The World's Ten Largest Hotel Groups
Part Five Writing Business Letter
Part Six Extensive Reading , Making the Right Impression
Unit Two Check—in
Part One Text A Things to Do When You Arrive Too Early for Check—In
Part Two Speaking Out
Part Three Listening In
Part Four Text B IHG Reduces Environmental Impact
Part Five Writing E—mail
Part Six Extensive Reading The Importance of Front Office
Unit Three Hotel Housekeeping
Part One Text A Can I Have the Barbie Suite?
Part Two Speaking Out
Part Three Listening In
Part Four Text B Wyndham Hotel Group Expands Luxury Offering in China
Part Five Writing Memorandum
Part Six Extensive Reading The Job of an Executive Housekeeper
Unit Four Dining at Hotels
Part One Text A Healthier Food at Hotels
Part Two Speaking Out
Part Three Listening In
Part Four Text B Making a Hotel a Home
Part Five Writing Note
Part Six Extensive Reading How to Be a Good Waiter
Unit Five Public Facilities at Hotels
Part One Text A Hotels Offer Boot—Camp Exercise for Guests
Part Two Speaking Out
Part Three Listening In
Part Four Text B Hilton Hotels Corporation
Part Five Writing Notice
Part Six Extensive Reading The Making of a Good Concierge
Unit Six Hotel Bars
Part One Text A Hotels Open Fancy, Profitable Rooftop Bars
Part Two Speaking—Out
Part Three Listening In
Part Four Text B Hotels Test Offering Meeting Rooms
That Can Serve as Offices
Part Five Writing Fax
Part Six Extensive Reading Service Tips for Bartenders
Unit Seven Hotel Complaints
Part One Text A How to Deal with Hotel Guests' Complaints
Part Two Speaking Out
Part Three Listening In
Part Four Text B How to Complain at a Hotel
Part Five Writing Complaint Letter
Part Six Extensive Reading A Case Study of Complaint at a Five—Star Deluxe Hotel
Unit Eight Check—out
Part One Text A University Opens 150—Room Hotel as Student Training Lab
Part Two Speaking Out
Part Three Listening In
Part Four Text B Foreign Hotels Expand Their Reach into China
Part Five Writing Help Wanted
Part Six Extensive Reading Qualities of Hotel Leaders
Appendix I 国际知名酒店
Appendix II 酒店常用词汇
Appendix III 酒吧与餐厅用语
References
《酒店英语/新基点(New Benchmark)全国高职高专院校商务英语系列规划教材》共分为八个单元,选取酒店主要的业务部门,如前台、客房、餐厅、酒吧、康乐中心等作为主要描述对象,主题侧重酒店中与服务对象接触最多的一些场景,如酒店预订、登记、客房入住、餐厅就餐、健身中心、酒吧娱乐、投诉和结账离店等加以重点阐述。每个单元分为六个部分,课文A、听力、口语、写作等这几项基本上围绕一个主题展开,全面透彻地展示酒店中某一个工作岗位上出现的各种情景,帮助学生全面了解并掌握实际运用英语处理事务的能力。课文B介绍世界几个知名酒店集团的发展或最新动态,帮助学生了解酒店业的新潮流和发展趋势。拓展阅读侧重酒店行业几个重点岗位,介绍几个岗位的职业素养,旨在提高学生的职业意识和职业能力。
书籍详细信息 | |||
书名 | 酒店英语站内查询相似图书 | ||
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出版地 | 北京 | 出版单位 | 对外经济贸易大学出版社 |
版次 | 1版 | 印次 | 1 |
定价(元) | 32.0 | 语种 | 简体中文 |
尺寸 | 19 × 26 | 装帧 | 平装 |
页数 | 印数 |
酒店英语是对外经济贸易大学出版社于2013.出版的中图分类号为 H31 的主题关于 饭店-英语-高等职业教育-教材 的书籍。