过程集成与产品改进指南

PREFACEPurpose of This BookAudienceOrganization of This BookHow to Use This Book Readers New to Process Improvement Readers Experienced with Process Improvement Readers Familiar with CMMIAdditiional Information and Reader FeedbackACKNOWLEDGMENTSPART ONE-ABOUT CMMI 1 INTRODUCTION About Capability Maturity Models

PREFACEPurpose of This BookAudienceOrganization of This BookHow to Use This Book Readers New to Process Improvement Readers Experienced with Process Improvement Readers Familiar with CMMIAdditiional Information and Reader FeedbackACKNOWLEDGMENTSPART ONE-ABOUT CMMI 1 INTRODUCTION About Capability Maturity Models Evolution of CMMI Coverage of the Bodies of Knowledge Selecting Disciplines Resolving Different Approaches of CMMs Choosing a Representation Choosing Your Approach to Process Improvement The Advantages of CMMI 2 PROCESS AREA COMPONENTS Required,Expected,and Informative Components Components Associated with Part Two Supporting Informative Components Numbering Scheme Typographical Conventions 3 PROCESS INSTITUTIONALIZATION 4 RELATIONSHIPS AMONG PROCESS AREAS 5 TYING IT ALL TOGETHER 6 USING CMMI MODELS 7 CMMI CASE STUDY:UNITED SPACE ALLIANCE,LLCPART TWO-THE PROCESS AREAS CAUSAL ANALYSIS AND RESOLUTION CONFIGURATION MANAGEMENT DECISION ANALYSIS AND RESOLUTION INTEGRATED PROJECT MANAGEMENT INTEGRATED SUPPLIER MANAGEMENT INTEGRATED TEAMING MEASUREMENT AND ANALYSIS ORGANIZATIONAL ENVIRONMENT FOR INTEGRATION ORGANIZATIONAL INNOVATION AND DEPLOYMENT ORGANIZATIONAL PROCESS DEFINITION ORGANIZATIONAL PROCESS FOCUS ORGANIZATIONAL PROCESS PERFORMANCE ORGANIZATIONAL TRAINING PRODUCT INTEGRATION PROJECT MONITORING AND CONTROL PROJECT PLANNING PROCESS AND PRODUCT QUALITY ASSURANCE QUANTITATIVE PROJECT MANAGEMENT REQUIREMENTS DEVELOPMENT REQUIREMENTS MANAGEMENT RISK MANAGEMENT SUPPLIER AGREEMENT MANAGEMENT TECHNICAL SOLUTION VALIDATION VERIFICATIONPART THREE-THE APPENDICES AND GLOSSARY A REFERENCES B ACRONYMS C CMMI PROJECT PARTICIPANTSGLOSSARYINDEX

CMMI（Capability Maturity Model Integration，能力成熟度模型集成）包含了产品的开发、维护及服务方面最好的实践做法、覆盖了从开始到交付和维护的整个产品生命周期。
本书是CMMI框架（CMMI Framework）的扩展，功能上等价于CMMI框架。本书提供了所有CMMI模型的信息，读者无需选择某种特定的模型来开始启动，所有的选择都被集中到本书中了。本书既介绍了所有CMMI模型的共同点，也说明了它们之间的区别。读者可以通过本书理解每种CMMI模型并用它们来最佳地满足自己的需要。

本书的读者对象包括对过程改进感兴趣的任何人，无论是否熟悉能力成熟度模型（CMM），在寻求如何启动本企业过程改进工作所需求的信息时，都可阅读本书。它面向那些希望通过评估来了解自己企业当前所处水平的人、那些已经知道要改进哪些方面的人，以及那些刚刚起步并希望对CMMI有个总体了解的人。对于过程评估小组、过程改进小组的成员、产品开发经理、产品开发人员和维护人员（包括软件和系统工程师）、项目管理人员、计算机科学和工程教育工作来说，本书都是必备的。