终极365天酒店饭店口语大全

Chapter 1 日常前台服务Daily Reception Services Section 1 预订客房 Reserving a Room 1预订一个标准间Book a Standard Room 2新会员订房有优惠A Special Rate for New Members Section 2 团体预订 Group Reservation 1旅游团预订Traveling Company Booking 2推荐酒店Recommend Hotels Section 3更改预订 Changing a Reservation 1接受更改Accept the Change 2无法变更日期Cannot Change the Date Section 4取消预订Cancelling a Reservation 1计划改变Plan Change 2因有会议取消Cancel for a Meeting Section 5酒店情况与位置Hotel Information and Location 1设施齐全Well-equipped Facilities 2走路去酒店Walk to the Hotel Section 6客房要求与设施Room Demands and Facilities 1房间的情况What the Room Is Like 2设备齐全的双人间Well-equipped Double Room Section 7房价与付款事项Prices and Payments 1房费包括早餐The Rate with Breakfast 2公司账户付款Payment on the Company Account Section 8登记入住Checking In 1核对订单号Check the Order Number 2我想登记入住I’d Like to Check In Section 9兑换外币Exchanging Foreign Currencies 1货币兑换Money Exchange 2兑现支票Cash the Check Section 10店内向导Asking the Way 1洗手间在哪里Where Is the Washroom 2去酒吧的路The Way to the Bar Section 11寄存物品Depositing Goods 1晚点取行李Be Late to Claim Luggage 2随身携带贵重物品Take the Valuables with You Section 12领取物品Collecting Items 1取行李Claim Luggage 2少了一件行李One Piece Is Missing Section 13投诉与问题Complaints and Problems 1水一直流个不停Water Keeps Running 2隔壁太吵So Noisy Next Door Section 14处理投诉Dealing with Complaints 1无礼的服务态度Rude Service Attitude 2抱怨房间很脏Complain About the Dirty Room Section 15结账退房Checking Out 1用现金结账Pay in Cash 2用旅行支票支付Pay with Traveler’s Check Chapter 2 日常客房服务Daily Room Services Section 1提送行李Carrying Luggage 1送行李上楼Send the Luggage Up 2提行李下楼Bring the Luggage Down Section 2引客进房Check-in to the Room 1为客人打开房门 Open the Door for the Guest 2帮客人安顿下来 Help the Guest to Settle Down Section 3送错行李Delivering the Luggage to the Wrong Room 1弄错了Make a Mistake 2描述行李Describe the Luggage Section 4清理客房Cleaning Up the Room 1预约打扫房间Book for Cleaning Up the Room 2收拾房间Tidy Up the Room Section 5维修服务 Maintenance Service 1电工的优质服务Electrician’s Excellent Service 2抽水马桶堵住了The Toilet Is Clogged Section 6送餐服务Meal Delivery Service 1订早餐Order Breakfast 2送餐入房Delivery of Order Section 7洗衣服务 Laundry Service 1不会掉色的The Color Won’t Run 2快洗且去污Express Service and Remove Stain Section 8送衣服务Delivering Laundry Service 1送衣到客房Send Laundry to the Room 2衣领烫焦了The Collar Is Burnt by Iron Section 9唤醒服务Morning Call Service 1电话叫醒Wake-up by Phone 2人工叫醒服务Wake-up by Knocking at the Door Section 10调换房间Changing a Room 1房间太吵了 It’s Too Noisy 2换一个向阳的房间Change a Sunny Room Section 11延长住宿服务Extending Stay Service 1付半天的费用Pay a Half-day’s Rent 2延长住宿Extend Stay Section 12丢失物品Lost Items 1行李箱丢了The Suitcase Was Lost 2手机不见了Mobile Phone Is Missing Section 13失物招领Lost and Found 1捡到一个钱包Pick Up a Wallet 2手柄上有“W.J.”“W.J.”on the Handle Section 14医疗服务Medical Service 1肚子疼得厉害Have a Bad Stomachache 2头痛得厉害Have a Terrible Headache Chapter 3 日常餐饮服务Daily Food and Beverage Services Section 1预订餐桌 Booking a Table 1订一个四人的餐桌Book a Table for Four 2订一个靠江的餐位Book a Table by the River Section 2迎客服务 Greeting Service 1招呼客人Greet a Guest 2查看预订Check the Reservation Section 3安排就座 Seating Guests 1引客入座Seat a Guest 2请客人等候Ask the Guests to Wait Section 4点菜服务Taking an Order 1点餐Order Meal 2至尊比萨Supreme Pizza Section 5中餐与西餐Chinese and Western Food 1菲力牛排Filet Mignon 2喜欢吃辣菜Like Hot Food Section 6自助餐与快餐Buffet and Fast-food 1挑你喜欢吃的Pick Out What You Like 2要一个双层奶酪汉堡Take a Double Cheeseburger Section 7上菜服务Serving Dishes 1北京烤鸭来了Beijing Duck Is Coming 2看上去很美味 It Looks Very Delicious Section 8上菜慢与上错菜Serving Late and Wrong 1上菜慢A Late Order 2上错菜The Wrong Order Section 9抱怨饮食Complaining About Diet 1汤中有苍蝇There’s a Fly in Soup 2鸡肉不新鲜Chicken Is Not Fresh Section 10其他抱怨Other Complaints 1抱怨餐具Complain About Tableware 2泼洒事件Spilt Case Section 11结账买单Paying the Bill 1账单有误Bill Is Wrong 2不接受支票Not Accept Cheque Chapter 4 商务中心服务Business Center Services Section 1会议服务Convention Service 1租中型礼堂Rent the Medium-size Auditorium 2需要添加设备Need Adding Facilities Section 2宴会服务Banquet Service 1预订一个欢送宴会Book a Dinner Party for Farewell 2选菜单Choose the Menu Section 3翻译服务Interpreting Service 1提供翻译服务Offer Translation Service 2翻译服务价格Translation Service Price Section 4票务服务Ticket Service 1询问航班信息Ask Flight Information 2预订下午的航班Book the Flight in the Afternoon Section 5邮寄服务Mailing Service 1航空寄包裹Mail This Package by Air 2寄一封特快专递信Send a Letter by EMS Section 6传真服务Fax Service 1收到传真Receive a Fax 2发送传真Send a Fax Section 7印制服务Printing Service 1复印文件Copy Documents 2打字与打印Type and Print Procedure Section 8网络服务Network Service 1需要上网Need Surf the Internet 2发送电子邮件Send an E-mail Chapter 5 卖场服务Shopping Mall Services Section 1导购迎宾Welcoming Shoppers Section 2服装区Garment District Section 3鞋帽区Shoes and Hats Section Section 4珠宝首饰Jewelry Section 5古玩工艺品Antiques and Handcrafts Section 6书画作品Painting and Calligraphy Section 7化妆品Cosmetics Section 8特产纪念品Specialties and Souvenirs Section 9书刊音像Publications, Audio and Video Products Section 10讨价还价Bargaining Chapter 6 康乐中心Recreation Center Section 1健身房Gym Section 2桑拿按摩Sauna and Massage Section 3功夫Kongfu Section 4室内球类运动Indoor Ball Games Section 5户外球类运动Outdoor Ball Games Section 6游泳馆Swimming Pool Section 7洗发理发Shampoo and Haircut Section 8美容美发Beauty and Hairdressing Section 9电影院Movie House Section 10音乐厅Music Hall Section 11剧院Theatre Section 12在酒吧At the Bar Section 13在咖啡屋At the Caf Section 14在茶馆At the Teahouse Chapter 7 其他服务Other Services Section 1接机服务Airport Service Section 2门前礼宾Concierge Service Section 3 汽车服务Car Service Section 4 停车服务Parking Service Section 5应对火警Dealing with Fire

熟悉词汇，5000分类场景口语词汇一网打尽 牢记句型，3000地道百变口语句型现学现用 模仿对话，154长短情景会话真人原声常模仿 诵读短篇，77篇经典口语诵读短文增强语感 知晓文化，77个必备文化背景夯实口语内涵 《终极365天酒店饭店口语大全》全部英文内容都在美国本土编写，再现酒店饭店业各个场景，语言纯正地道、风格时尚流行。独创5步学习法，从熟悉词汇、牢记句型、模仿对话，到诵读短篇、知晓文化，让英语学习循序渐进，有章可循，让学习者全方位掌握每一个话题的知识。每一个句子、对话和短文都配有MP3音频，音频采用慢速音频与常速音频的结合，满足不同读者的需求。纯正美语录音，让读者朋友能够全方位感受原味英文的氛围，也有助于读者提高英语听说能力。 《终极365天酒店饭店英语口语大全》分为7章，77小节，154个场景，涉及日常前台服务、日常客房服务、日常餐饮服务、商务中心服务、卖场服务、康乐中心以及其他服务等，几乎涵盖了我们酒店饭店中方方面面的话题和场景，让你随时随地都能找到话题有话说。本书着重为酒店饭店的各方面提供英语语言沟通上的帮助而编写，取材时尽可能地涉及酒店饭店中的各种场景，再根据各个不同的场景给出相关的英语词汇、句子和情景对话，由点到面，易于学习。本书独创5步学习法，从熟悉词汇、牢记句型、模仿对话，到诵读短篇、知晓文化，让英语学习循序渐进，有章可循，让学习者全方位掌握每一个话题的知识。另外，通过本书，读者可以学习英语单词及地道英语表达，提高英语表达能力。还可以聆听句子、对话和短文音频，提高英语听力水平。【作者简介】 方振宇，英语专家、文化学者、出版人、策划人、“振宇英语”创始人，外语教学与研究出版社“振宇英语”系列丛书总主编，外研社荣誉作者。曾任国家级媒体记者、翻译、电台英语节目主持人、“振宇英语”专栏撰稿人、大学英语系主任、大学英语专业顾问及特聘专家教授，曾在近20多个国家游学访问，在全国多所大学为大学老师和同学进行有关英语文化与英语测试领域的巡回讲座，反响强烈。率领振宇英语团队目前出版发行“振宇英语”系列图书近200多个品种，总发行量累积超过3000万册，部分图书成为全国近1500所高校馆藏珍典，还有多册图书成为知名大学考研和考博指定参考书目，影响深远。