客舱服务英语

Unit 1 Greetings and Introductions

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 2 Directing Passengers

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 3 Boarding and Cabin Check

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 4 Take off

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 5 Passenger Comfort

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 6 Berverage Service

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 7 Food Service Ⅰ

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 8 Food Service Ⅱ

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 9 In-flight Entertainment

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 10 Duty-free Sale

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 11 Delay

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 12 Turbulence

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 13 Weather and Time

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 14 Dealing with Health Issues

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 15 Safety a Emergency Ⅰ

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task 181

Part E Supplementary Reading

Unit 16 Safety & Emergency Ⅱ

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task 196

Part E Supplementary Reading

Unit 17 Before Landing

Part A Useful Words and Expressions

Part B Dialogues 206

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Unit 18 Disembarkation

Part A Useful Words and Expressions

Part B Dialogues

Part C Public Announcements

Part D Work-task

Part E Supplementary Reading

Words and Expressions List

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