平衡计分卡中国战略实践

Contents:

Praise

Foreword

Preface

Chapter 1 Management Challenges in China

1.1 External Business Challenges

1.2 Internal Organizational Challenges

1.3 How to Compete

1.4 Summary

Chapter 2 Balanced Scorecard Overview

2.1 What Is the BSC Methodology

2.2 What Are the Elements of a Single Balanced Scorecard

2.3 Why Is the BSC Methodology Useful in China

2.4 Summary

Chapter 3 BSC Historical Development

3.1 Stage 1:BSC for Performance Measurement

3.2 Stage 2:BSC for Measurement and Management of Strategy

3.3 Evidence for BSC Effectiveness

3.4 Summary

Chapter 4 Global BSC Applications

4.1 Business Applications of BSC

4.2 Government Applications of BSC

4.3 Summary

Chapter 5 BSC and Business Strategy

Chapter 6 BSC,Objective Setting and Measurement

Chapter 7 Designing Organizational Alignment with BSC

Chapter 8 BSC and Human Resource Systems

Chapter 9 BSC and Organizational Culture

Chapter 10 BSC and Business Processes

Chapter 11 BSC,Leadership and Learning

Chapter 12 BSC Implementation

Chapter 13 BSC and China:Current Status and Future Directions

About the Authors

　　本书阐述了平衡计分卡如何用作有效的战略管理工具。在简要介绍了平衡计分卡的概念和发展历史后，作者着重描述了他们就此理论在中国的具体实践；在原有平衡计分卡理论的基础上，将其延伸至协调组织体系、流程改进、人力资源系统（能力发展、浮动薪酬、领导力、组织学习和企业文化）等领域，构建了系统的平衡计分卡体系；同时更指出了在实践平衡计分卡体系过程中可能遇到且必须解决的问题，并提供了实践证明行之有效的解决方案。