出版社:商务印书馆
年代:2007
定价:18.0
本教材专门为从事涉外英语导游接待人员编写,内容包括从机场迎外宾、游客到最后送行的方方面面。
Unit1Tourism&TourGuides
Warm-upQuestions
SituationalDialogues
Intheclassroom
Onthecampus
Intheclassroom
HelpfulSentences
Definitionsoftourism
Classificationoftourguides
Importanceoftourguideswork
Qualitiesforbeingaqualifiedtourguide
RelatedStrategies
TipsforTakingtheTourGuideQualificationExamination
CulturalDifferences
Tour-guideTraining
RelatedSpecialTerms
Keytourismorganizations&associations
Majortypesoftouristguides
Tourguidetraining/education&examination
Practice
Unit2ReceivingGuests
Warm-upQuestions
SituationalDialogues
Attheairportarrivallobby
Attherailwayarrivalplatform
Withindividualtourists
Bythecoach
HelpfulSentences
Findingguests
Self-introduction
Givinggreetings
Confirmingnumbersofthetourists/luggage
Movingoutoftheairport/railwaystation
Offeringhelp
RelatedStrategies
AFullPreparationforMeetingTourists
CulturalDifferences
CustomsforGreetingPeople
RelatedSpecialTerms
Keytouristservices/agenciesinChina
Typesoftravel
Tourguidesdocumentation&tools
Airport&railwaystation
Practice
Unit3EnRoutetotheHotel&WelcomeSpeech
Warm-upQuestions
SituationalDialogues
Awelcomespeech
Anoutlineofthewelcomespeech
Generalintroductiontothecity
On-the-wayguiding
Hotelintroduction
HelpfulSentences
Askingforattention
Self-introduction
Introducingapersontoagroup
Givingwelcomes
Expressingintentionstoprovidegoodservice
Givinggoodwishesforapleasantstay
RelatedStrategies
AGoodFirstImpression
CulturalDifferences
Names&Culture
RelatedSpecialTerms
Introducingthecity
Introducingahotel
Practice
Unit4CheckinginattheHotel
Warm-upQuestions
SituationalDialogues
Groupcheck-inwithreservation
FITcheck-in
Groupcheck-inwitharoomchange
Walk-incheck-in
HelpfulSentences
Beforechecking-in
Registeringtheguest
Assigningroomstotheguests
Introducingservice
RelatedStrategies
Check-inataHotel
CulturalDifferences
ArtofSpeaking
RelatedSpecialTerms
Acatalogofroomtypes
Mealplans
Foodandbeveragedepartment
Frontoffice
Housekeepingdepartment
Recreationdepartment
Practice
Unit5ItineraryPlanning
Warm-upQuestions
SituationalDialogues
Discussingatwo-daytourinNanjing
……
Unit6SightseeingⅠ
Unit7SightseeingⅡ
Unit8DiningatRestaurants
Unit9ShoppingExperience
Unit10RecreationalPrograms
Unit11DealingwithMiscellaneousMatters
Unit12DealingwithEmergencies
Unit13HandlingComplaints
Unit14SeeingoffGuestsandFarewellSpeeches
AnswersforReference
Appendices
本书是一本指导涉外导游员提高英语交流和会话能力、讲求策略、重视文化差异的导游英语教材。全书由十三个主题、十四个单元组成,内容涵盖:旅游与导游、迎接宾客、去往宾馆并致欢迎辞、宾馆入住、行程安排、景点介绍、餐馆就餐、购物体验、娱乐活动、应付琐事、遭遇意外、处理投诉、送别宾客并致辞等。每一单元又分成预热问题、情景对话、实用句子、相关策略、文化差异、相关术语和练习七个部分展开。另外,本教材的附录很具特色,所提供的内容全部为国际导游或外事接待人员所必备、须知,内容包括:全球旅游道德标准、英语导游资格证考试(现场考试)评分标准、旅游团接待计划、宾馆所用各种表格等。
书籍详细信息 | |||
书名 | 现代旅游英语教程站内查询相似图书 | ||
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出版地 | 北京 | 出版单位 | 商务印书馆 |
版次 | 1版 | 印次 | 1 |
定价(元) | 18.0 | 语种 | 简体中文 |
尺寸 | 19 | 装帧 | 平装 |
页数 | 印数 |