秘书英语

Part Ⅰ  Listening   Speaking for Secretary

Chapter One  Reception

Section 1  At the Office

Section 2  At the Airport

Section 3  Havin

Part Ⅰ Listening & Speaking for Secretary

Chapter One Reception

Section 1 At the Office

Section 2 At the Airport

Section 3 Having Business Dinner

Chapter Two Business Communication on the Phone

Section 1 Making Appointments

Section 2 Making Reservations

Section 3 Seeking Information

Chapter Three Office Automation

Section 1 Office Facilities Management

Section 2 Office Software Application

Section 3 Web-office

Chapter Four Management of Business

Section 1 Something Urgent

Section 2 Letters Processing

Section 3 Business Travel Arrangement

Chapter Five Conference Arrangement

Section 1 Before the Conference

Section 2 During the Conference

Section 3 Post-conference

Chapter Six International Business Negotiation

Section 1 Preparing Stage

Section 2 Materially Negotiable Stage

Section 3 Agreement Concluding & Executing Stage

Part 11 Reading for Secretary

Chapter One Be a Qualified Secretary

Section 1 Cultural Awareness

Section 2 How to Be a Qualified Secretary

Section 3 What Should a Secretary Do in the Office

Chapter Two Reception

Section 1 Cultural Awareness

Section 2 What Makes a Secretary a Good Receptionist

Section 3 Business Dinner Etiquette

Chapter Three Secretarial English for Telephone Use

Section 1 Cultural Awareness

Section 2 Phone Call Etiquette

Section 3 Telephone Communication Skills

Chapter Four Office Automation

Section 1 Cultural Awareness

Section 2 Knowing Office Automation

Section 3 Suggestions on Electronic Filing

Chapter Five Conference Arrangement

Section 1 Cultural Awareness

Section 2 Meeting Arrangement

Section 3 Cross-cultural Negotiation Meeting

Chapter Six International Business Negotiation

Section 1 Cultural Awareness

Section 2 Overview of International Business Negotiation

Section 3 What Should a Secretary Do for Business

Negotiation

Part Ⅲ Writing for Secretary

Chapter One Office Documents

Section 1 Announcement

Section 2 Memos

Section 3 Meeting Minutes

Chapter Two Ceremonial Documents

Section 1 Letters of Thanks

Section 2 Letters of Apologies

Section 3 Letters of Congratulations

Chapter Three Social Documents (Ⅰ)

Section 1 Letters of Inquiry

Section 2 Letters of Request

Section 3 Letters of Complaint

Chapter Four Social Documents (Ⅱ)

Section 1 Letters of Recommendation

Section 2 Letters of Invitation

Section 3 Letters of Job Application

Chapter Five Human Resources Documents

Section 1 Enrollment

Section 2 Internal Transfer

Section 3 Termination of Employment

Chapter Six Business Documents

Section 1 Establishing Business Relations

Section 2 Inquiries, Offers & Counter-offers

Section 3 Orders & Contracts

Appendix

Appendix Ⅰ 国家秘书职业资格英语考试简介

Appendix Ⅱ 涉外秘书英语考试模拟试题及参考答案

参考文献

    
这本《秘书英语》由王茹、胡燕、左项金主编，突出实用性，结合秘书岗位的工作实际，向文秘专业的学生和相关人员提供必要的专业知识和实际工作场景，使读者熟悉和掌握涉外文秘知识及实际操作过程，提高涉外英语的交际能力。本书涉及文秘工作的各个方面，选材新颖，点面结合，内容丰富，语言规范，实用性强，练习形式丰富多样，引导学习者进行独立、全面的思考。本书主要供高职高专文秘专业学生使用，也可供准备参加秘书证书考试的同等水平的考生以及文秘工作者自学使用。