旅游新概念英语（1）听说教程

Part 1 English for Hospitality　Workshop One English for Front Office Lesson 1 Room Reservation Lesson 2 Excuse Me, Did You Say a Single Room? Lesson 3 The Bellman ( I ) Lesson 4 Calling a Taxi for the Guest Lesson 5 The Bellman ( II ) Lesson 6 The Bellman (III) Lesson 7 Checking in ( I ) Lesson 8 How Will You Be Paying? Lesson 9 Checking in ( II ) Lesson 10 Checking in a Tour Group Lesson 11 Checking out Lesson 12 How Would You Like to Pay? Lesson 13 Foreign Currency Exchange

Part 1  English for Hospitality　Workshop One  English for Front Office  Lesson 1    Room Reservation    Lesson 2    Excuse Me, Did You Say a Single Room?    Lesson 3   The Bellman ( I )    Lesson 4    Calling a Taxi for the Guest    Lesson 5   The Bellman ( II )    Lesson 6   The Bellman (III)    Lesson 7   Checking in ( I )    Lesson 8    How Will You Be Paying?    Lesson 9    Checking in ( II )   Lesson 10  Checking in a Tour Group    Lesson 11   Checking out    Lesson 12   How Would You Like to Pay?    Lesson 13  Foreign Currency Exchange    Lesson 14  I'd Like to Change...    Lesson 15  The General Switch Board    Lesson 16  Operator    Lesson 17  Business Center    Lesson 18   How to Serve the Guests in the Business Center?  Lesson 19   Dealing with Complaints    Lesson 20  How to Handle Complaints 　…… Part 2  English for Air ServicePart 3  English for Travel and Tourism ServicePart 4 English for MICE Service参考答案

本书是酒店管理专业英语听说教程第一册，共分四个部分：酒店篇、空乘篇、旅行社篇和会展篇。通过奇数课程演示、偶数课程练习的方法循环反复使用基本句型，达到提高旅游业口语听说能力的目的。偶数课程配有大量的情景图片，让学生充分发挥形象思维能力进行情景对话。