涉外商务秘书英语

Unit 1 Knowing about Secretary

1. Listening One : Work of Secretary

2. Listening Two: Being a Competent Secretary

3. Speaking One: Secretarial Ethics

4. Speaking Two : Qualities of Secretary

5. Reading One: Duties and Responsibilities of a Secretary

6. Reading Two: Secretarial Skills and Tips

7. Writing: Note

8. Cultural Matters

Unit 2 Office Management

1. Listening One: Ways of Work

2. Listening Two : Office Automation

3. Speaking One: Coping with Heavy Workload

4. Speaking Two: Office Control

5. Reading One: Office Control

6. Reading Two: Interpersonal Relations at Work

7. Writing : Notice or Announcement

8. Cultural Matters

Unit 3 Information Management

1. Listening One: Office Work Patterns

2. Listening Two: Computerized Filling System

3. Speaking One: Keeping Information Safe

4. Speaking Two: Microfilming Filing

5. Reading One: Keeping Information Safe

6. Reading Two: Effective Filing

7. Writing: Office Memo

8. Cultural Matters

Unit 4 Conference Management

1. Listening One: Preparing a Conference

2. Listening Two: Scheduling a Meeting

3. Speaking One: Planning a Meeting

4. Speaking Two: Conference Theme and Agenda

5. Reading One: Organizing Conference

6. Reading Two: Problems related to Scheduling Meetings

7. Writing : Meeting Minutes

8. Cultural Matters

Unit 5 Business Trip Management

1. Listening One: Visit and Travel

2. Listening Two: Hotel Accommodations

3. Speaking One: Business Trip Transport

4. Speaking Two : Travelling Abroad

5. Reading One : Travel Arrangement

6. Reading Two: Tips for Effective Business Travel

7. Writing : Letters of Invitation

8. Cultural Matters

Unit 6 HR Management

1. Listening One: HR Matters

2. Listening Two : Staff Appraisal

3. Speaking One: Job Application

4. Speaking Two: Training, Internal Transferring and Promoting

5. Reading One: What is recruiting?

6. Reading Two : Performance Appraisal

7. Writing: Application Letters and Résumés

8. Cultural Matters

Unit 7 Performance Management

1. Listening One: Job Satisfaction

2. Listening Two: Team Spirit

3. Speaking One: Evaluating Teamwork

4. Speaking Two: Employee Motivation

5. Reading One: Building an Effective Team

6. Reading Two : Motivating

7. Writing : Business Report

……

Unit 8 Client Management

Unit 9 Crisis Management

Unit 10 Cash Management

Unit 11 Project Management

Unit 12 Corporate Management

参考文献

本书立足培养外向型经济发展所需的涉外商务秘书人才，内容覆盖涉外商务秘书岗位中的主要工作范畴，从听、说、读、写、译等全方位培养和提高学生在工作岗位中所必须具备的英语应用能力。体例设置以秘书工作流程和岗位所需而定；内容设置既有秘书的职业技能，又涵盖工作中所涉及的专业知识，突出秘书工作中与经济活动相关的商务知识的重要性；充分结合秘书职业资格证书考试的相关要求，尤其是以突出涉外商务秘书岗位英语能力的《剑桥商务秘书资格证书》；同时关注秘书跨文化交际中的中国文化。