商务英语会话速查快说

丛书序

Chapter 1 Business Communication商务交际

Unit 1 Meeting the Clients接待客户

Meeting at the Airport机场接人

Luggage Claiming 提取行李

Luggage Inspection开箱检查

Heading for the Hotel前往酒店

Checking in登记入住

Room Service客房服务

Room Change更换房间

Checking out结账退房

Unit 2 Entertaining the Clients宴请客户

Banquet Arrangement安排宴会

Banquet Invitation宴会邀请

Seats Arrangement安排就座

Banquet Address宴会致辞

Talking during the Banquet席间交谈

Drinking a Toast祝酒

Appreciation for Entertainment感谢宴请

Unit 3 Visiting the Company参观公司

Scheduling 行程安排

Showing Around带领参观

Introducing the Company公司简介

Introducing the Staff员工介绍

Introducing the Factory工厂简介

Visiting the Workshop参观车间

Running State运行状况

Production Capacity生产能力

Quality Control质量控制

Product Safety产品安全

Visiting the Showroom参观样品间

Unit 4 Having a Sightseeing with the Clients陪同观光

Trip Planning出游计划

Taking the Sightseeing Coach搭观光巴士

Renting a Car for the Trip租车出行

Taking Pictures拍照留念

Buying Souveniors购买纪念品

Unit 5 Seeing the Clients off 临行送别

Inquiring the Air Tickets查询机票

Air Tickets Reservation预订机票

Confirming the Tickets确认机票

Air Tickets Changing改签机票

Sending Gifts赠送礼物

Saying Goodbye to Each Other相互道别

Chapter 2 Business Meetings商务会议

Unit 1 The Process of a Meeting会议流程

Preparation of the Meeting会前准备

Meeting Notice会议通知

Meeting Rules会议规则

Meeting Opening会议开始

Making a Statement 发言

Giving Opinions提出意见

Objection表示反对

Support表示赞成

Integrating Different Opinions整合意见

Making a Decision by Vote选举表决

Having a Break会间休息

Drawing a Conclusion会议总结

Chapter 3 Business Negotiation商务谈判

Unit 1 Technology Negotiation技术谈判

Technical Cooperation技术合作

Technology Import技术引进

Technology Transfer技术转让

Unit 2 Patent Negotiation专利谈判

Patent Applying专利申请

Patent Transfer专利转让

Unit 3 Agency Negotiation代理谈判

Looking for Agents物色代理

Agent Applying 申请代理

Declining Agent Applying拒绝代理申请

Accepting Agent Applying接受代理申请

Agency Commission代理佣金

Agency Agreement代理协议

Agent Agreement Extension续约代理

Unit 4 Tendering and Bidding 招标投标

Calling for Tenders招标

Tendering 投标

Unit 5 Joint Venture合资合作

Investment Environment投资环境

Investment Interest投资兴趣

Investment Risk投资风险

Investment Policy投资政策

Forms of Joint Venture合资形式

Operating Management经营管理

Unit 6 Financing 资金筹措

Working Capital Loans流动资金贷款

Fixed Assets Loans固定资产贷款

Special Loans专项贷款

Issuing Bonds Overseas发行海外债券

Unit 7 Enterprises Reorganization企业重组

Win-win Strategy双赢战略

Merger and Acquisition兼并收购

Interior Reorganization内部重组

Chapter 4 Marketing Management市场营销

Unit 1 Market Research市场调研

Market Survey市场调查

State Analysis势态分析

Market Positioning市场定位

Share of the Market市场份额

Unit 2 Marketing Strategy 营销策略

Marketing Objectives营销目标

Seizing the Market抢占市场

Price Strategy价格策略

Production Strategy产品策略

Door-to-Door Selling上门推销

Promotion in Shopping Mall商场促销

Auction拍卖会

News Conference 新闻发布会

Performances for Public Welfare公益表演

Unit 3 Advertising 广告宣传

Advertising Design广告设计

Implementation Plan实施计划

Advertising Effect广告效应

Magazine Advertising杂志广告

Television Advertising电视广告

Online Advertising网络广告

Outdoor Advertising 户外广告

Unit 4 Production Recommending 产品推介

Production Exhibition产品展销

Recommending Products产品推荐

Production Presentation产品介绍

Analyzing Selling Points卖点分析

Unit 5 After-sale Service售后服务

Handling with Goods Rejected处理退货

Exchanging Goods处理换货

Repairing for Free免费维修

On-site Repair上门维修

Dealing with Complaint处理投诉

Calling for Feedback回访客户

Chapter 5 Foreign Trade Practice外贸实务

Unit 1 Building Business Relationship建立贸易关系

Range of Products产品范围

Credit Position资信情况

Development Objectives发展目标

Unit 2 Inquiry and Offer询盘报盘

Inquiring Prices 询问价格

Inquiring Discount询问折扣

Inquiring Commission询问佣金

Non-firm Offer报虚盘

Firm Offer报实盘

Unit 3 Price Negotiation磋商价格

Compromise 折中让步

Quantity Discount数量折扣

Refusing to Cut the Price拒绝降价

Unit 4 Placing an Order for Goods订货

Quality Requirement质量要求

Asking for Samples索取样品

Placing a Trial Order试订

Placing an Order 下订单

Cutting the Order削减订单

Cancelling the Order取消订单

Unit 5 Payment Terms付款方式

Collection on Documents跟单托收

Clean Collection光票托收

Installments分期付款

Letter of Credit信用证付款

Opening an L/C 开立信用证

Amending the L/C修改信用证

Unit 6 Packing包装

Packing Requirement包装要求

Packing Cost包装费用

Unit 7 Shipment装运

Load and Transport装运方式

Date of Shipping装船期限

Unloading 卸货问题

Delivery交货问题

Unit 8 Commodity Insurance商品保险

Insurance Consulting保险咨询

Rate of Premium保险费率

Insurance Negotiation保险办理协商

Insurance Purchase购买保险

Unit 9 Customs Clearance报关通关

Commodity Declaration商品报检

Inspection Procedure商检程序

Inspection Certificate商检证明

Formalities for Customs Clearance通关手续

Unit 10 Contract Negotiation合同谈判

Contract Discussion商定合同

Amendment of Contract修改合同

Signing the Contract签订合同

Unit 11 Claims and Settlements索赔与理赔

Goods Shortage货物短缺

Goods Breakage货物破损

Delay in Delivery 交货延迟

Disputes on Insurance保险纠纷

Lodging Claims提出索赔

Claim Indemnity Negotiation索赔谈判

Accepting Claim Indemnity同意索赔

Resorting to Arbitration诉诸仲裁

Unit 12 Trade Types贸易类型

Processing Trade 加工贸易

Assembling Trade装配贸易

Compensation Trade补偿贸易

Consignment Trade寄售贸易

Barter Trade易货贸易

Chapter 6 Workplace and Career职业生涯

Unit 1 Recruitment员工招聘

Self-introduction自我介绍

Reasons for Leaving离职原因

Salary Expectation期望薪水

Welfare Policy福利要求

Accepting the Job Offer接受工作

Job Negotiation洽谈入职

Applying for a Secretary应聘秘书

Applying for a Hotel Staff应聘酒店服务人员

Applying for a Manager Assistant应聘经理助理

Applying for Trading Staff应聘贸易业务员

Applying for a Salesman应聘销售人员

Applying for Bank Staff应聘银行职员

Unit 2 Getting along with Colleagues同事相处

Greeting Colleagues问候同事

Having Lunch Together邀约午餐

Shopping Together一起购物

Burning the Mid-night Oil熬夜加班

Covering for Somebody请人代班

Borrowing and Returning借还物品

Answering the Phone for Others代接电话

Asking for Help请求帮助

Asking for Opinions征求意见

Teamwork团队合作

Having Conflicts产生冲突

Handling with Conflicts化解矛盾

Celebrating Birthday祝贺生日

Celebrating Promotion庆祝升迁

Romantic Relationships at Work职场恋爱

Unit 3 Communicating with Managers上下沟通

Assigning Work分配工作

Progress Reporting汇报工作

Praising the Employee夸奖员工

Giving Suggestion提出建议

Appreciating Your Boss赞赏上司

Explaining Faults解释失误

Releasing Complaint发泄不满

Applying for Annual Leave申请休假

Asking for Job Transfer要求调动

Asking for Promotion要求升迁

Asking for Raise要求加薪

Applying for Resignation申请辞职

即点即读，跟老外学地道纯正发音。
　　图文并茂，随电脑说正确流畅英语。

即点即读，跟老外学地道纯正发音。
　　图文并茂，随电脑说正确流畅英语。