出版社:武汉大学出版社
年代:2007
定价:23.0
本书以在饭店发生的情景为主线,以英文对话、阅读文章为形式将饭店的服务环节表达清楚。
PartOneTheFrontOffice
Unit1RoomReservations
Dialogue1ALongDistanceCallReservation
Dialogue2AGroupReservation
Dialogue3AnIndividualReservation
Unit2AttheReceptionDesk
Dialogue1RegisteringanIndividualGuest
Dialogue2ReceivingaTourGroup
Dialogue3ExtendingStay
Unit3TheBellboy
Dialogue1ShowingaGuesttotheFloor
Dialogue2IntroducingtheRoomFacilities
Dialogue3RunningErrandsfortheGuest
Unit4TheCashier
Dialogue1ExchangingMoney
Dialogue2CheckingOut
Dialogue3PayingwithCreditCards
Unit5AttheBusinessCenter
Dialogue1MailService
Dialogue2InternetService
Dialogue3SendingaFax
Unit6ChangingtheRoom
Dialogue1ChangingtheRoom
Dialogue2ItsTooNoisy
Dialogue3ARoomwithAKing-sizeBed
PartTwoTheHousekeepingDepartment
Unit1MakinguptheRoom
Dialogue1CouldYouDoOurRoomFirstNextTime
Dialogue2WhatTimetoCleanYourRoom
Dialogue3Turn-downService
Unit2LaundryService
Dialogue1IntroducingLaundryService
Dialogue2ExpressLaundryService
Dialogue3IntheLaundry
Unit3Wake-upCallService&SpecialService
Dialogue1Wake-upCallService
Dialogue2Baby-sittingService
Dialogue3PreparingforaBirthdayParty
Unit4MiscellaneousService
Dialogue1MaintenanceService
Dialogue2Complaints
Dialogue3TheLostDiamondEarrings
PartThreeFoodandBeverageDepartment
Unit1ChineseRestaurant
Dialogue1ReservingaTable
Dia|ogue2AtaChineseRestaurant
Dialogue3ChineseCuisine
Unit2WesternRestaurant
Dialogue1AtaWesternRestaurant
Dialogue2DiningalaCarte
Dialogue3WineSales
Unit3CoffeeShop
Dialogue1American-StyleBreakfast
Dialogue2ALightLunch
Dialogue3AfternoonTea
Unit4DealingwithComplaints
Dialogue1SpiltDrinks
Dialogue2ToughSteak
Dialogue3SlowService
PartFourShoppingandEntertainingServices
Unit1AttheShoppingArcade
Dialogue1AttheSouvenirsCounter
Dialogue2RecommendingtheFourTreasuresoftheStudy
Dialogue3ShowingaToy
Unit2AttheArtsandCraftsCounter
Dialogue1IntroducingJingdezhenPorcelainWare
Dialogue2BeinginterestedintheJewellery
Dialogue3CarvingaName-seat
Unit3RecreationCenter
Dialogue1AttheKaraokeBar
Dialogue2AttheBallRoom
Dialogue3EnjoyingSingingandDancing
Unit4HairDressing
Dialogue1AttheBarbers
Dialogue2AttheHairdressers
Dialogue3AttheBeautySalon
Unit5Sports
Dialogue1AttheFitnessCenter
Dialogue2AttheSwimmingPool
Dialogue3AttheGymnasium
Unit6EntertainmentActivities
Dialogue1FootMassageDialogue2HeadMassage
Dialogue3Sauna
Appendix
KeytoExercises
参考书目
本书针对高职高专学生的实际需求和教育的特殊规律,从我国旅游业的实际需要出发,紧密结合饭店行业的工作特点,以涉外饭店一线部门的服务流程和岗位职责为主线,概括了涉外饭店的主要服务内容和规范用语。本书加配由纯正美语录制的MP3光盘,更适宜教师和学生使用。
书籍详细信息 | |||
书名 | 饭店英语站内查询相似图书 | ||
丛书名 | 21世纪高职高专旅游管理系列教材 | ||
9787307055278 《饭店英语》pdf扫描版电子书已有网友提供下载资源链接 | |||
出版地 | 武汉 | 出版单位 | 武汉大学出版社 |
版次 | 1版 | 印次 | 1 |
定价(元) | 23.0 | 语种 | 简体中文 |
尺寸 | 26 | 装帧 | 平装 |
页数 | 印数 |
饭店英语是武汉大学出版社于2007.06出版的中图分类号为 H31 的主题关于 饭店-英语-高等学校:技术学校-教材 的书籍。