商务写作技巧

Preparingtowrite

1Introduction

2Whoisthereader?

3WhydiIneedtowrite?

4WhatshallIwrite?

5HowshallIwrite?

6Writingprocess

Functions

7Introduction

8MAkingreference

9Politephrases

10Startingunderstanding

11Generalising

12Explaining

13Givingopinionsandrecommendations

14Expressingobligation/necessity

15Expressingdegreesofcertainty

16Focusingattention

17Contrasting

18Emphasising

19Expressingalternatives

20Givingexamples

21Offeringfurtherassistance

22Sequencingandlisting

23Statingresultsandconsequences

24Statingpurpose

25Statingmethod

26Statingconditions

27Statibgconclusions

28Summarising

Cohesion

29Whatiscohesion?

30Connectors:Introduction

31Connectors:Addingrelevantpoints

32Connectors:Comparisons/contrasts

33Connectors:Inconditionalsentences

34Connectors:Givingreasons

35Connectors:Highlighting

36Referencewords:Introduction

37Referencewords:It/They/Then

38Referencewords:This/That/these/those

39Referencewords:Theformer/thelatter

40Referencewords:Who/which/that

41Referencewords:One/ones

42Referencewords:Such

43Referringtootherpartsofthetext

44Referringtoearlierpartsofthetext

45Referringforwards

46Referringtovisuals

Clarity,StyleandTone

47Introduction

48Clarity

49Style

50Tone

Strncture

51Introduction

52Sequencingideas

53Paragraphs

54Paragraphlinking

55Headingsandsub-headings

56Layoutofbussinessletters

57Layoutofreports

58Layoutofmemos

59FaxandElectronicmail

Punctuation

60Introduction

61Commas

62Colons

63Semi-colons

64Apostrophes

65Capitalletters

BritishandAmericanSpellings

66Somecommondifferences

CommonProblems

67Introduction

68Grammar

68Vocabulary

SampleBussinessLetters

70Sampleletters

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