组织中的人际关系

组织中的人际关系

(美) 卢西尔 (Lussier,P.N.) , 著

出版社:北京大学出版社

年代:2004

定价:

书籍简介:

本书平衡综合了三种分支概念:对人际关系和组织行为概念的清楚而简洁的认识;人际关系和组织行为概念在商界重要观点中的应用;人际关系和组织行为概念的发展。这种方式能够帮助读者学习这些概念并在各种实际环境中运用它们,最终融入自己的生活中。

作者介绍:

罗伯特·N·卢西尔(Robert N.Lussier)获得萨尔曼州立学院(Salem State Co11ege)商业管理专业理学学士学位,美国萨佛克大学(Suffolk University)商业和教育专业双硕士学位以及纽罕文大学(University of New Haven)管理学博士学位。   卢西尔博士是美国斯普林菲

书籍目录:

PART I ⅠNTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU 1 Understanding Behavior, Human Relations, and Performance  Why Human Relations Skills Are So Important  Behavior Human Relations, and Organizational Performance  Human Relations: Past, Present, and Future  Developing Human Relations Skills  Objectives and Organization of the Book  Assessing Your Human Relations Abilities and Skills 2 Personality, Learning, and Perception  How Personality, Stress, Intelligence and Learning, Perception, and First Impressions  Affect Behavi~ Human Relations, and Performance  Personality  Stress  Intelligence and Learning  Perception

PART I ⅠNTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU 1 Understanding Behavior, Human Relations, and Performance  Why Human Relations Skills Are So Important  Behavior Human Relations, and Organizational Performance  Human Relations: Past, Present, and Future  Developing Human Relations Skills  Objectives and Organization of the Book  Assessing Your Human Relations Abilities and Skills 2 Personality, Learning, and Perception  How Personality, Stress, Intelligence and Learning, Perception, and First Impressions  Affect Behavi~ Human Relations, and Performance  Personality  Stress  Intelligence and Learning  Perception  Developing Positive First Impressions  Attitudes, Self-Concept, Values, and Ethics  How Attitudes, Job Satisfaction, Self-Concept, Values and Ethics  Affect Behaviog, Human Relations, and Performance  Attitudes  Job Satisfaction  Self-Concept  Values  EthicsPART Ⅱ NTERPERSONAL SKILLS: THE FOUNDATION OF HUMAN RELATIONS 5 Organizational Structure and Communication  How Organizational Structure and Communication Affect Behavir  Human Relations, and Performance  Organizational Structure  organizational Communication  Message Transmission Channels  Emotions  Crticism 6 Dealing with Conflict  How Interpersonal Dynamics Affect Behavir Human Relations, and Perj  Transactional Analysis  Assertiveness  Conflict Management Styles  Resolving Conflicts with the Collaborating Conflict Style  Putting It All TogetherPART Ⅲ LEADERSHIP SKILLS: INFLUENCING OTHERS 7 Leading and Trust  How Leadership Affects Behaviog, Human Relations, and Performance  Leadership Trait Theory  Behavioral Leadership Theories  Contingency Leadership Theories  Situational Supervision  Putting the Leadership Theories Together  Substitutes for Leadership  Diversity and Global Leadership  Trust 8 Motivating Performance  The Importance of Motivation  Content Motivation Theories  Process Motivation Theories  Reinforcement Theory  Motivation Techniques  Do Motivation Theories Apply Globally ? 9 Ethical Power and Politics  How Powr Politics, and Ethics Affect Behavior, Human Relations,  and Performance  Power  Organizational Politics  Business Ethics and Etiquette  Vertical Politics  Horizontal Politics  Do Powr Politics, and Etiquette Apply Globally ? 10 Networking and Negotiating  How Networking and Negotiating Affect Behavir Human Relations, and Performance  Networking  Negotiating  Do Networking and Negotiating Apply Globally ?  The Influencing ProcessPART Ⅳ LEADERSHIP SKILLS:TEAM AND ORGANIZATIONA BEHAVIOR ,HUMAN RELATIONS ,AND PERFORMANCEAppendix A Applying Human Relations SkillsNotesIndex

内容摘要:

卢西尔的(组织中的人际关系:技能与应用)第6版意在培养学生们对人际关系的应用和技能。本书中介绍的方法适合于那些愿意将更多的实践练习引入课堂的教授们和除理解概念外还愿意应用并培养他们日常生活和职业生涯所需技能的学生们。本书还平衡并综合了三个分支概念:对人际关系/组织行为概念清楚而简洁的认识;人际关系/组织行为概念在商界重要观点中的应用;人际关系/组织行为概念的发展。本书介绍的方法能够帮助读者理解这些概念并在各种实际环境中运用它们,最终融入自己的生活中。

书籍规格:

书籍详细信息
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丛书名当代全美MBA经典教材书系
9787301085363
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出版地北京出版单位北京大学出版社
版次影印本印次1
定价(元)语种英文
尺寸26装帧平装
页数印数

书籍信息归属:

组织中的人际关系是北京大学出版社于2005.01出版的中图分类号为 C936 ,C912.1 的主题关于 组织行为学-研究生-教材-英文 ,人间关系-研究生-教材-英文 的书籍。