饭店管理专业英语

Unit 1 General Introduction to Hotel ManagementUnit 2　Service and Quality MangementUnit 3　Human Resource Management in Hotel（I）Unit 4　Human Resource Management in Hotel（II）Unit 5　Marketion ManagementUnit 6　Hospitality and Service ManagementUnit 7　Accountion ManagementUnit 8　Security and Hygiene ManagementUnit 9　Magagement of Housekeeping DepartmentUnit 10　Management of Food and Beverage DepartmentUnit 11　Management of Recreation DepartmentUnit 12　Hotel Equipment ManagementUnit 13　Hotel Management Information SystemUnit 14　Hotel Management Information SystemUnit 15　Operation of Hotel Groups

Unit 1 General Introduction to Hotel ManagementUnit 2　Service and Quality MangementUnit 3　Human Resource Management in Hotel（I）Unit 4　Human Resource Management in Hotel（II）Unit 5　Marketion ManagementUnit 6　Hospitality and Service ManagementUnit 7　Accountion ManagementUnit 8　Security and Hygiene ManagementUnit 9　Magagement of Housekeeping DepartmentUnit 10　Management of Food and Beverage DepartmentUnit 11　Management of Recreation DepartmentUnit 12　Hotel Equipment ManagementUnit 13　Hotel Management Information SystemUnit 14　Hotel Management Information SystemUnit 15　Operation of Hotel GroupsUnit 16 Case Study:Accor GroupKey to the Exercises

本书重点在于通过语言学习和专业的知识相结合，培养和提高学习者的专业英文应用能力，同时又丰富他们的专业知识。本书特点如下：　　1.全书选材新颖，内容覆盖面广。本书所选材料新颖、实用、详实，包括饭店管理概述、服务和质量管理、人力资源管理、市场管理、会计管理、安全与卫生管理、前厅客房餐饮娱乐部门管理、设备和信息管理以及案例研究等，为读者提供了实用的饭店管理知识和地道的英文。　　2.体例安排得当。全书由16章构成，每章第一部分为正文，随后是重点词汇与专业术语，供学习者阅读时参考。对于较突出的知识点，本书还提供了相应的注释。　　3.练习安排独具匠心。为巩固所学内容，本书针对课文内容设计了各种题型的练习，如选词填空、句子或段落翻译。此外，部分课文后提供了针对课文内容的口语练习题，供学习者练习口语之用。