现代商务沟通

Part One Foundations of Business Communication Chapter 1 Understanding Business Communication Chapter 2 Interpersonal Communication SkillsPart Two Developing Your Business Writing Skills Chapter 3 The Writing Process Chapter 4 Revising Your WritingPart Three Correspondence Chapter 5 Routine Letters, Memos, and E-Mail Messages Chapter 6 Persuasive Letters, Memos, and E-Mail Messages Chapter 7 Bad-News Letters, Memos, and E-Mail MessagesPart Four Written and Oral Business Reports Chapter 8 Writing the Business Report Chapter 9 Making Oral PresentationsPart Five Employment Communication Chapter 10 The Job Search, Resumes, and Job-Application Letter

Part One Foundations of Business Communication Chapter 1 Understanding Business Communication Chapter 2 Interpersonal Communication SkillsPart Two Developing Your Business Writing Skills Chapter 3 The Writing Process Chapter 4 Revising Your WritingPart Three Correspondence Chapter 5 Routine Letters, Memos, and E-Mail Messages Chapter 6 Persuasive Letters, Memos, and E-Mail Messages Chapter 7 Bad-News Letters, Memos, and E-Mail MessagesPart Four Written and Oral Business Reports Chapter 8 Writing the Business Report Chapter 9 Making Oral PresentationsPart Five Employment Communication Chapter 10 The Job Search, Resumes, and Job-Application Letter Chapter 11 Employment Interviewing and Follow-Up

本书包括了商务沟通必需的重要内容：对商务沟通的理论概述、商务沟通中涉及的相关问题和最新发展以及人际沟通的各种形式；商务写作技能；不同类型商务信函的写作；商务报告写作和与就业相关的应聘活动及相关文件的撰写等。 本书涵盖了商务英语中最重要和最核心的内容，具有很强的实用性和前瞻性。 本书可供本科生、研究生和相关学习者使用。