航空服务业英语，看这本就够

Part 1 Preparation Before Departure 去机场前的准备

Unit 1 Purchasing Tickets 购买机票 .......................................................002

Unit 2 Confirming and Rescheduling a Flight 确认及更改航班 ............018

Part 2 At the Airport 在机场

Unit 3 Inquiries at the Airport 机场问询 ................................................034

Unit 4 Check-in and Dealing with Luggage 换登机牌与行李托运 ...........050

Unit 5 Transiting and Transferring Services 过境与转机服务 ...............066

Unit 6 Having Meals and Shopping in the Airport 机场用餐与购物 .....076

Unit 7 Security Check 安检 ....................................................................097

Unit 8 Boarding 登机 ..............................................................................108

Unit 9 Delay 航班晚点 ...........................................................................116

Part 3 On the Plane 在飞机上

Unit 10 Before and after Taking off 起飞前后 .......................................134

Unit 11 Other Services on the Plane 要求机上服务 ...............................146

Unit 12 Filling in an Entry Card and Customs Declaration

Part 1 Preparation Before Departure 去机场前的准备

Unit 1 Purchasing Tickets 购买机票 .......................................................002

Unit 2 Confirming and Rescheduling a Flight 确认及更改航班 ............018

Part 2 At the Airport 在机场

Unit 3 Inquiries at the Airport 机场问询 ................................................034

Unit 4 Check-in and Dealing with Luggage 换登机牌与行李托运 ...........050

Unit 5 Transiting and Transferring Services 过境与转机服务 ...............066

Unit 6 Having Meals and Shopping in the Airport 机场用餐与购物 .....076

Unit 7 Security Check 安检 ....................................................................097

Unit 8 Boarding 登机 ..............................................................................108

Unit 9 Delay 航班晚点 ...........................................................................116

Part 3 On the Plane 在飞机上

Unit 10 Before and after Taking off 起飞前后 .......................................134

Unit 11 Other Services on the Plane 要求机上服务 ...............................146

Unit 12 Filling in an Entry Card and Customs Declaration

入境卡和海关申报单的填写 ....................................................157

Unit 13 Before Landing 抵达目的地前 ..................................................172

Part 4 Arrival 到达目的地

Unit 14 Customs and Immigration 办理入境手续 .................................190

Unit 15 Claiming the Luggage 提取行李 ...............................................203

Unit 16 Lost Baggage 丢失行李 .............................................................215

Unit 17 Airport Tax Refund 机场退税 ....................................................227

Unit 18 Through the Customs 通过海关 ................................................244

Unit 19 Tourism Information and Transport

旅游信息及交通 ........................................................................258

Unit 20 Missing Certificates 证件丢失 ...................................................276

本书涵盖了航空服务的各个核心服务部门的内容，语言学习与技能训练紧密结合，对话情景真实，结合实际的工作环境以及真实案例。读者可以挑选自己感兴趣的话题，学习其中的薄弱环节，学习过程非常有针对性。

Key Words
脱贫词库帮你归类常用的航空英语单词
Key Sentences
黄金语句为你打造强大的英语会话补给站
Situation Dialogues
全程实境演练让你自然而然掌握航空英语对话