书籍简介:

本书系统地讲述了饭店用英语的基本知识，涉及前厅、餐饮、客房、康乐中心等22个部门的英语用语。体例新颖、内容实用。

书籍目录:

Part I Front OfficeUnit 1 Room Reservation I. Lead-in II. Situational Dialogues llI. Key Words and Sentence Patter IV. Oral Practice V. Exteive Reading V1. Form FillingUnit 2 Check-in Service I. Lead-in II. Situational Dialogues III. Key Words and Sentence Patter IV. Oral Practice V. Exteive Reading VI. Form FillingUnit 3 Bell Service I. Lead-in II. Situational Dialogues III Key Words and Sentence Patter IV. Oral Practice V. Exteive Reading VI. Form FillingUnit 4 Information Service 1. Lead-in 1I. Situational Dialogues III. Key Words and Sentence Patter IV. Oral Practice V. Exteive Reading VI. Form FillingUnit 5 Business Center I. Lead-in II. Situational Dialogues 1II. Key Words and Sentence Patter IV. Oral Practice V. Exteive Reading VI. Form FillingUnit 6 The Operator I. Lead-in II. Situational Dialogues Ill Key Words and Sentence Patter IV. Oral Practice V. Exteive Reading VI. Form FillingUnit 7 The Cashier I. Lead-in II. Situational Dialogues III. Key Words and Sentence Patter IV. Oral Practice V. Exteive Reading VI. Form FillingUnit 8 Check-out Service I. Lead-in I1. Situational Dialogues III. Key Words and Sentence Patter IV. Oral Practice V. Exteive Reading VI. Form FillingUnit 9 Dealing with Complaints I. Lead-in II. Situational Dialogues Ill. Key Words and Sentence Patter IV. Oral Practice V. Exteive Reading VI. Form FillingPart II HousekeepingPart III Food &BeveragePart IV Recreation and Conference ServicePart V Other ServicesReferences

内容摘要:

《饭店英语(附光盘新编高职高专旅游管理类专业规划教材)》编著者李晓红等。本教材根据国际旅游饭店发展的新形势和新特点，以国际饭店标准为依据，遵循“工作过程为导向”的教学设讣理念，依照旅游饭店服务与管理活动的全过程，主要介绍旅游饭店各个相关部门的服务与管理工作等知识技能以及相关的语言知识技能和交际技能，注重“互动性、交际性、趣味性和实践性”。

书籍规格:

书籍详细信息
书名	饭店英语站内查询相似图书
	9787563715893 如需购买下载《饭店英语》pdf扫描版电子书或查询更多相关信息，请直接复制isbn,搜索即可全网搜索该ISBN
出版地	北京	出版单位	旅游教育出版社
版次	1版	印次	1
定价(元)	28.0	语种	简体中文
尺寸	23 × 17	装帧	平装
页数		印数

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书籍信息归属:

饭店英语是旅游教育出版社于2012.1出版的中图分类号为 H31 的主题关于饭店－英语－高等职业教育－教材的书籍。