人力资源管理

Career Prologue

How to Make the Most of This Course

How to Apply This Cuorse to Your Career

How to Maximize Your Chances of Success in Your Career

Part1 Motivating Employees

1 The Value of Motivation

2 Theories on Motivation

Hawthorne Studies

Maslow’s Hierarchy of Needs

Herzberg’s Job Satisfaction Study

McGregor’s Theory X and Theory Y

Theory Z

Expectancy

Self-Scoring Exercise：The Frazzle Factor

Equity Thory

Reinforcement Theory

Motivational Gudelines Offered by Theories

Decision Making：Determining How to Motiuate Employees

3 Motivating Disgruntled Employees

Decision Making：Motiuating Disgruntlid Employees

4 How Firms Can Enhance Job Satesfaction and Motivation

Adequate Compensation Program

Cross Functional Teamwork：Spreding Motivation across Business Functions

Job Security

Flexible Work Schedule

Employee Inuoluement Programs

Self-Scoring Exercise：Are You and Empowered Employee？

Smalll Business Suruey： Do Employees Want More Influence in Business Decisions？

Firms That Achieue the Highest Job Satisfaction Leuel

Global Business：Motivating Employees across Countries

Decision Making：Increasing Job Satisfaction

College Health Club：Motivating Employees at CHC

Summary

Key Terms

Revies & Critical Thinking Questions

Discussion Questions

It’s Your Decision：Motivationg Employeesat CHC

Investing in a Business

Case：Using Motivation to Enhance Performance

Video Case：Motivating Employees at Valassis Communmications，Inc

Internet Applications

Dell’s Secret to Success

In-Text Study Guide

Part2 Hiring，Training，and Evaluating Employees

Answers to In-Text Study Guide

Glossary

本系列教材主要有以下几个特点（1）教材种类丰富。本系列教材首批推出7本商务知识双语教材，组成“英语专业工商管理双语教学教材系列”，包括《管理》（Jeff Madura著）、《运营管理与创新》（David Needle著）、《市场营销》（Louis Boone ＆ David Kurtz著）、《会计与财务管理》（Jeff Madura著）、《商业伦理与社会责任》（Jaff Madura著）以及《创办新企业》（Jaff Madura著），国内同类题材教材较少。（2）版本较新。本系列教材选摘自国外最新
教材，内容了相应学科的最新理念和最新的真实案例。（3）内容规范、简洁，语言难易得当，适合双语教学。本系列教材简要地概述了各职能领域最重的要基本概念、基本原理和主要理论，在每本书后加入了这门学科的相关重要术语，并对术语的词头进行了中文释义。