商务英语会话强化对策

Part I General Conversation

1.Greetings

2.Introduction

3.Offers and Replies

4.Asking the Way

5.Request

6.Advice and Suggestions

7.Invitations

8.Apologizing

9.Making an Appointment

10.Making Telephone Calls

11.Saying Farewell and Seeing off

Part II Business Conversation

Section 1 Finding a Job

1.Self-introduction

2.Personal Information

3.Telephone Interview

Section 2 Daily Work

1.The First Day in the Office

2.Asking Favor from Colleagues

3.Introducing the Company

4.Receiving Company Visitors

5.Arranging Meetings

6.Meeting

7.Dealing with Complaints

8.Asking for Leaving

9.Apply for a Patent

Section 3 Marketing

1.Introducing Products

2.Advertising and Sales Promotion

3.Showing Samples

4.Quality

5.Color and Size

6.Style

7.Exchange

8.Purchase Exchange

9.After-sale Service

Section 4 International Trade

1.Enquiry

2.Offer

3.Counter-offer

4.Order

5.Insurance

6.Shipment

7.Payment

8.Discount

9.Bidding

10.Business Inspection

11.Visiting a Factory

12.Claim

13.Business Negotiation

14.Signing Contracts

15.Offer of an Agency

Section 5 Business TriP

1.At the Airport

2.At the Customs

3.At the Restaurant

4.At the Hotel

5.At the Bank

6.At the Post Office

7.At a Cocktail Party

8.Shopping and Sightseeing

Part III Appendix

1.Vocabulary and Useful Sentence

2.General Business Terms

3.Relevant Information for Other Use

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