软件外包行业英语

Unit 1 Knowing Outsourcing Industry

Text A IT Outsourcing

Text B How to Leverage Outsourcing Partners to Enter the Chinese Sottware Market

Writing Acceptance Letter

Unit 2 Communication in Software Outsourcing

Text A The Importance of Communication in Outsourcing Companies

Text B Why You Need to Get Your Message Across

Writing Invitation Letter

Unit 3 Handling Clients

Text A Five Ways to Find Outsourcing Clients

Text B How to Deal With Written Complaints in Business?

Writing Complaint Letter

Unit 4 Managing Meetings

Text A Why So Many Meetings Are Required to Manage Vender Relationship

Text B Format and Structure of a Formal Meeting

Writing Memorandum and Notice of Meeting

Unit 5 Building Teamwork

Text A Software Outsourcing Developing Your Software Faster and Better

Text B How to Make Better Team Work?

Writing Apology Letter

Unit 6 Managing Time in Outsourcing

Text A Time Management in the Outsourcing Industry

Text B Time Management: Discover 7 Ways to Best Manage Your Time

Writing Refusal Letter

Unit 7 Solving Problems

Text A Three Vital Considerations before Outsourcing Work Can Benefit

Text B Top Five Outsourcing Problems and Strategies for Resolution

Writing Follow-up Letter

Unit 8 Understanding Processing

Text A Things to Bear in Mind

Text B Nine Stages of the Outsourcing Life Cycle

Writing Business Proposal

Unit 9 Meeting with the Future

Text A 2010 Predictions for the Outsourcing Industry

Text B How does China Presently & Future Rank in the World Outsourcing Market?,

Writing Thank-You Letter

《软件外包行业英语》由九个单元组成，涉及外包简介、沟通技能、客户服务、组织会议、团队合作、管理时间、解决问题、外包流程及外包未来等方面信息。每单元一个主题，分为八个部分。

《软件外包行业英语》旨在使大学生用英语了解软件外包行业的主要环节，培养和提高用英语在IT领域交流的语言应用能力。《软件外包行业英语》由九个单元组成，涉及外包简介、沟通技能、客户服务、组织会议、团队合作、管理时间、解决问题、外包流程及外包未来等方面信息。每单元一个主题，分为八个部分。全书共分为9个单元，樊宇负责总体策划。