旅游英语实务

unit 1 meeting the tour group

activity 1 meeting guests at the airport

activity 2 delivering a welcome speech

unit 2 accommodation and catering

activity 1 dining in guangdong

activity 2 arranging hotel accommodations

unit 3 touring famous scenic spots

activity 1 overview of guangdong province and guangzhou city

activity 2 sightseeing: rivers, lakes, beaches

activity 3 sightseeing: famous temples in guangdong

activity 4 sightseeing: museums and monuments

activity 5 sightseeing: mountains

activity 6 sightseeing: gardens

unit 4 shopping

activity 1 buying souvenir (1)

unit 1 meeting the tour group

activity 1 meeting guests at the airport

activity 2 delivering a welcome speech

unit 2 accommodation and catering

activity 1 dining in guangdong

activity 2 arranging hotel accommodations

unit 3 touring famous scenic spots

activity 1 overview of guangdong province and guangzhou city

activity 2 sightseeing: rivers, lakes, beaches

activity 3 sightseeing: famous temples in guangdong

activity 4 sightseeing: museums and monuments

activity 5 sightseeing: mountains

activity 6 sightseeing: gardens

unit 4 shopping

activity 1 buying souvenir (1)

activity 2 buying souvenir (2)

activity 3 shopping districts

unit 5 emergency handling and seeing off the tour group

activity 1 handling complaints and emergencies

activity 2 seeing off the

tour group

unit 6 reception etiquette

activity 1 personal etiquette

activity 2 reception etiquette

appendix

i feedback to lead in

ii chinese translation of the text

iii tapescript for the listening practice

iv key to the practice

《旅游英语实务》是根据英语导游、英文领队的职业标准和工作过程的实际需要，围绕培养应用型旅游英语人才的目标，以旅游英语应用能力培养为核心进行总体设计和编写的一部实用型教材。本书分成“接团—安排食宿—游览景点—购物—处理突发事件及送团—接待礼仪”六大模块，按照上述六大模块分为六单元，每章涉及内容虽然各不相同，但都尽量保持相同体例和环节编写。本书供普通及成人高等院校英语及旅游酒店专业学生使用，也可供水平相当的从业人员使用。