管理

Part 1 Managing Effectively

1 Levels of Management

Decision Making:Interaction among Management Layers

2 Functions of Managers

Planning

Cross Functional Teamwork:Interaction of Functions to Achieve the Strategic Plan

Organizing

Leading

Global Business:Conflicts with the Goal of a Multinational Corporation

Controlling

Global Business:Leadership Styles for Global Business

Integration of Management Functions

Use of Technology and Software to Improve Management Functions

Software to Improve Management Functions

Decision Making:Using Managerial Functions to Make Decisions

3 Managerial Skills

Conceptual Skills

Interpersonal Skills

Technical Skills

Deccision-Making Skills

Summary of Management Skills

Decision Making:Determining the Required Management Skills

4 How Managers Manage Time

Set Proper Priorities

Schedule Long Time Intervals for Large Tasks

Minimize Interruptions

Small Business Survey:How Managers Run Meetings Efficiently

Set Short-Term Goals

Delegate Some Tasks to Employees

Decision Making:How to Manage Time to Complete a Project

College Health Club:Planning at CHC

Summary

Key Terms

Review & Critical Thinking Questions

Discussion Questions

College Health club:Managing at CHC

Investing in a Business

Case:Applying Management Skills

Video Case:Managing at Caribou Coffee

Internet Applications

Dell's Secret to Success

In-Text Study Guide

Part 2 Organizational Structure

5 Purpose and Types of Organizational Structure

6 Accountability in an Organizational Structure

7 Distributing Authority among the Job Positions

8 Structures That Allow More Employee Input

9 Methods of Departmentalizing Tasks

Part 3 Improving Productivity and QUALITY

10 Resources Used for the Production Process

11 Selecting a Site

12 Selecting the Design and Layout

13 Production Control

14 Methods to Improve Production Efficiency

Summary

Key Terms

Review & Critical Thinking Questions

Discussion Questions

It's Your Decision:ProductionDecisions at CHC

Investing in a Business

Case:Selecting the Best Plant Site

Video Case:Quality Control at Canondale

Internet Applications

Dell's Secret to Success

In-Text Study Guide

Answers to In-Text Study Guide

Glossary

《管理（第4版）》主要有以下几个特点：（1）教材种类丰富。本系列教材首批推出7本商务知识双语教材，组成“英语专业工商管理双语教学教材系列”，包括《管理》（Jeff Madura著）、《运营管理与创新》（David Needle著）、《市场营销》（Louis Boone ＆ David Kurtz著）、《会计与财务管理》（Jeff Madura著）、《商业伦理与社会责任》（Jaff Madura著）以及《创办新企业》（Jaff Madura著），国内同类题材教材较少。（2）版本较新。本系列教材选摘自国外最新教材，内容了相应学科的最新理念和最新的真实案例。（3）内容规范、简洁，语言难易得当，适合双语教学。本系列教材简要地概述了各职能领域最重的要基本概念、基本原理和主要理论，在每本书后加入了这门学科的相关重要术语，并对术语的词头进行了中文释义。