大多数人都认为自己是一个好听众,但却没有意识到听话和倾听之间的区别。听别人说话是我们与生俱来的能力,但倾听却是一项需要联系和发展的技巧。那么你究竟是一个左耳进右耳出的传声筒,还是一个拥有思想的倾听者? Are you a good listener? A big part of being an effective team member is being a good listener.Do you think your listening skills could need some improving?Simply remember the instructions to become a better listener. Look at the person speaking to you.If you make eye contact,the speaker feels like he has your undivided attention.If an individual comes into your office to talk,stop what you’re doing.When you continue typing or staring at your computer screen,the person talking to you feels insignificant1. Ask questions.This shows you’re interested and that you’re hearing what he’s saying.