Listening silently is a good quality that we should have. Then why is it important to be a good listener? Listening is really helpful. When someone is sad or angry, he wants to express his poor feelings. At this moment, we need to listen silently first until he gets calm(冷静的). Then we may have a good talk with him. Maybe it is a good way to help him out.

Listening is a kind of love. For example, we may think our parents are always talking too much. But in fact, they do so because they are anxious about our health, study and so on. If we listen patiently, our parents will feel we care about them. A loving silence is often stronger than words. Listening is polite behavior. Sometimes, we just want others to listen to us but forget to listen to others. In fact, that's not polite. In order to show our respect for others, we had better listen to them first. Then we can express our ideas.

Listening sounds easy, but it's not. Every head is a world. So we should learn to listen with our ears, eyes and hearts as much as we can, and try to make ourselves good listeners from now on.

21. When someone is sad or angry, we should ______ first.

　A. listen to him silently B. express our poor feelings

　C. talk too much with him D. tell his parents about it

22. The underlined word "anxious" here probably means "______".

　A. satisfied B. angry C. worried D. excited

23. Which of the following is TRUE according to the passage?

　A. We should ask others to listen to us first. B. We should express our ideas first.

　C. We should let others respect us first. D. We had better listen to others first.

　　B

Being trapped in an elevator(电梯) can be one of the worst experiences of one's life. Some people who have such experiences may be afraid to use elevator again. In fact, there are some useful tips to follow when people are in trouble with the elevator.

First, take deep breaths and keep calm. Too much fear will add to your fear and make you too nervous to think clearly. Tell yourself to be patient and believe that nothing is impossible.

Secondly, use the phone call inside the elevator or your mobile phone to let people outside know you are trapped in the elevator. There is an emergency call on the wall of each elevator. You may use your mobile phone to give light and find it. The phone number can be found around it.

Thirdly, putting up messages on Wechat(微信) is also a good idea to allow more people to find you are in need of help. If help hasn't come, knock the door here to get attention from other people in the building.

Fourthly, move less and try to relax. Even if the workers have known your situation, it may take them a long time to repair the elevator and bring you back to safety. Instead of keeping moving all the time, you are advised to keep still and relax yourself as much as possible, or you will make yourself tired out. Make sure that you are fine when the door is open.

24. According to the passage, when in trouble with an elevator, you should____ first.

A. shout out for help B. Keep calm and think clearly