12. How much does Tom own of the company he works for?

A. 60%. B. 18%. C. 6%.

13. What mistake did Tom and his company make in the past?

A. Making all the products themselves.

B. Wasting lots of materials.

C. Producing simple things.

听下面一段对话，回答第14至第17题。

14. What kind of jobs seems to be in short supply?

A. Writers.

B. School teachers.

C. Newspaper reporters.

15. Where is Sharon most likely to go?

A. New York.

B. Boston.

C. California.

16. What does James plan to do if he can't find a job?

A. Continue his education.

B. Start a newspaper.

C. Write a book.

17. Who are the speakers?

A. Fellow students.

B. Laid-off workers.

C. High school teachers.

听下面一段独白，回答第18至第20题。

18. Why does the university offer the two programs?

A. To keep students safe walking late or alone.

B. To provide better health care for students.

C. To help visitors tour around the college.

19. When can students call Campus Safety Office?

A. From 7 p.m. to 7 a.m.