After spending more than 200 dollars, my 　5　looked great. All of the carpets were cleaned, but there was still one slight 　6　- the stain was still there, and to say I was 　7　was actually an understatement. Committed to getting rid of the stain, I 　8　another expert. This was a real expert with great 　9　in this trade. When he arrived and saw the stain, he immediately explained to me how 　10　it would be to deal with the stain, and he wanted me to know that before he even unloaded his 　11　to start the job. My expectation at that point was low; however, I told him to put in his best 　12　.

In the first scenario(情景) I expected the stain to be 　13　. In the second I expected little or nothing. Those made me realize that in life the fine line between 　14　and disappointment can be our expectations. Disappointment will occur 　15　the expectation line drawn by ourselves is placed incorrectly. 　16　, good things will happen if you set your expectations 　17　. In the carpet cleaning scenario above, the second 　18　not only set my expectations appropriately by underpromising, but he also overdelivered by getting the stain out-a result that 　19　my expectations, making me very 　20　. So remember: set your expectations properly.

1. A. show B. speech C. work D. get-together

2. A. rolled B. fixed C. cleaned D. designed

3. A. promised B. doubted C. warned D. complained

4. A. scar B. stain C. paint D. sweat

5. A. walls B. garden C. house D. furniture

6. A. doubt B. problem C. difference D. improvement

7. A. calm B. cheerful C. satisfied D. disappointed

8. A. called in B. paid off C. attended to D. broke with

9. A. interest B. character C. adventure D. reputation

10. A. attractive B. difficult C. common D. popular

11. A. product B. garbage C. equipment D. collection

12. A. effort B. symbol C. record D. benefit

13. A. saved B. covered C. displayed D. removed

14. A. dissatisfaction B. surprise C. happiness D. regret

15. A. so B. until C. if D. but

16. A. In conclusion B. To be honest C. On the whole D. On the contrary

17. A. abruptly B. incorrectly C. properly D. honestly

18. A. player B. advisor C. neighbor D. cleaner