example, a council-funded project led to a 15% drop in city centre traffic over five months.

[3] What the council found, though, was that the project proved somewhat unpopular with shop owners in the area outside the centre. Many of their shops relied on passing car drivers for some of their trade. As the number of people driving past dropped, so did their incomes.

[4] Making car driving expensive is another way of ____________. Road taxes tend to mean that people use their cars less. Fining drivers who are in areas where cars have been banned can also tend to encourage them to leave their cars behind.

[5] However, one thing has to be got right for any solution to succeed. If we expect people to give up the habit of driving, we must give them an alternative they can rely on. Constant delays, unannounced changes to the timetable and sudden cancellations all discourage people from using public transport. People will only see it as a real choice if the buses and trains are on time.

1. What causes overcrowding on the road system according to Paragraph 1? (no more than 12 words)

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2. What should people do when traveling to other towns according to the Park and Ride projects? (no more than 10 words)

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3. Why were some shop owners unhappy about the project? (no more than 10 words)

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4. Fill in the blank in Paragraph 4. ( no more than 8 words)

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5. Why are people unwilling to use public transport according to Paragraph 5? (no more than 8 words)