but it still failed to work. Therefore, I'm sure there is something wrong with the computer. I'm hoping that you direct me to a store where I may return the faulty item for a new one within the next three days. Since your store has gained a good reputation for customer satisfaction, I'm confident you will process my complaint at your earliest convenience.

　　Looking forward to your early reply.

　　Yours sincerely，

　　Li Hua