对你朋友所说的话作出反应。

　　14．A.Whether B．Since

　　 C．While D．If

　　答案　A　作为一个倾听者不管(Whether)你是否能够完全理解对方，你都要对对方的感情(feelings)作出回应。

　　15．A.suggestions B．purposes

　　C．responses D．feelings

　　答案　D　参见上题解析。

　　16．A.big B．tough

　　C．strong D．short

　　答案　D　由下文的"yes"，"right"和"hmm"可知，要用简短的(short)语言来鼓励(encourage)他人继续说下去。

　　17．A.force B．remind

　　C．encourage D．convince

　　答案　C　这些简单的反应都是在鼓励对方继续说下去。

　　18．A.conversation B．suggestion

　　C．problem D．lecture

　　答案　A　由语境可知，这里说的是谈话(conversation)很难进行下去。

　　19．A.give up B．make up

　　C．leave out D．block out

　　答案　D　善听者不会抹去负面评论，相反，他们会在作出反应之前倾听并且明白这个人试图传达的意思。block out"不去想，抹去"。

　　20．A.after B．before

　　C．while D．once

　　答案　B　参见上题解析。

（二）

It's a delicate time-if not every parent's worst nightmare-when a child enters adolescence. Not only are their bodies __1__ physically, but hormones (荷尔蒙) arespreading violently and bad moods are in full swing. Katie Couric spoke with Dr Barbara Greenberg, a parenting expert and clinical psychologist, all about how parents can __2__ with their teens, and finally got some answers. Every parent wants to know what is going on inside their teenager's __3__， and while the normal instinct (本能) is to give them the third degree (盘问) about their day, Dr Greenberg strongly