1. 表明写信目的。

普通表达 高级表达 ◆I'm writing to express my disappointment with ...

◆I'm writing to draw your attention to some problems which occurred ... ◆I'm writing this letter to make a complaint about / against ...

◆By the following letter of complaint, I would like to express my dissatisfaction with ... 2. 说明投诉原因。

普通表达 高级表达 ◆The activities were not as many as you'd promised. We were just told some planned activities had been cancelled, including ... It was really disappointing / terrible / ...!

◆We never got any warning notices in advance. As a result, several students were injured during our trip.

◆I only got to know when I was there we had to pay to get into some of the tourist sites ourselves. I thought that was a bit annoying. ◆For some unknown reason some scheduled activities were cancelled, including ..., which we had longed for very much before setting out.

◆Several students met with accidents and got injured owing to (由于) a lack of necessary warning notices.

◆Much to our dissatis-faction / annoyance, only when we were there did we find out admission to some of the tourist sites was not included in the price of the camp. 3. 提出诉求。

普通表达 高级表达 ◆I hope you'll return / give back my money.

◆Thanks for your consideration. I'm looking forward to your early reply. ◆I'd like to demand a refund.

◆Thanks for your prompt (立刻的) attention to this matter. I'd appreciate it if you could give me an early reply. 【范文展示】